Being able to get the outcome you want from different people
and situations is an important skill. Often you will need to
influence customers, third parties and your bosses where you
don’t have the line authority to get what you want. Different
approaches are needed for these situations. This interactive
briefing workshop will help you develop the confidence to
adopt different influence techniques and skills to get the
results you want
Select a county from the drop down box to find your nearest UKRS accredited training provider delivering this course.